Refund & Cancellation Policy — Green Parrot Studio

Last updated: 26 September 2026 Everything we sell is a digital, one-time purchase. If something goes wrong, we will fix it or give you your money back.

Purchases on this website

• Within 7 days of buying, for any reason: email us and we will refund you in full.
• After 7 days: we will still refund you if you were charged twice, or if the unlock never worked and we could not fix it.
• How to ask: email hello@greenparrotstudio.com with the transaction ID from your PayU receipt (it starts with "cc") and the email or phone number you paid with.
• How long it takes: we process approved refunds within 3 working days, back to the original payment method. Your bank may take a further 5 to 7 working days to show it.

Purchases on Google Play

These follow Google Play's refund policy. You can request a refund from your Google Play order history, usually within 48 hours of buying. If Google can't help, write to us and we will sort it out.

Cancellations

There are no subscriptions, so there is nothing to cancel and nothing renews. If a payment fails partway through, you are not charged; if money leaves your account anyway, your bank reverses it automatically, usually within 5 to 7 working days. If it doesn't, email us.

Contact

Green Parrot Studio — hello@greenparrotstudio.com